Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Return Policy

If the item was purchased and unopened we accept returns within 15 days. After that, a re-stocking fee will apply.

If the item goes defective after that time, our technical support team will guide you in the proper direction.

Snom Official Value Added Reseller